FAQ

How soon will I receive my order from Vera Cox?

Shipping times vary according to the product, as we have several warehouses: in Italy, Europe and the USA. Check always the product description and at the check-out page before make your order.

The time taken for delivery is specified for each individual product, you can find it directly on the page of the product you purchased

Watches only (note: we need 2 days to prepare your order)

Shipping 2-3 Business Days for Italy and Greece. 

How can I return the product I purchased?

If you encounter any problems with your purchased products, please contact our customer support:

  • via email
  • Instagram: veracoxshop
  • WhatsApp +30 697 57 10 740

To initiate a return, your product must meet these requirements:

  • It must be intact and in its original packaging.
  • The return must be requested within 14 days of delivery.
  • Email a photo of the receipt to info@veracox.com.

 

How do I check the shipping status of my order?

Simply visit the "Track Your Order" page here, where you can find information about the status and location of your shipment.


Subsequently, simply enter the tracking code you received by e-mail in the box on the page, then click on "Track" and you will be shown all the information about your shipment